by Archie Heinl | Nov 27, 2019 | Operations
Your janitorial quality assurance program is the secret to customer satisfaction. There’s a story in every experience. Imagine walking into a restaurant to pick up a takeout order. You pay, they hand you your food, you get home, and put the food out on the...
by Archie Heinl | Aug 14, 2019 | Business
The best way to grow a business that upholds high quality control standards is by establishing strong janitorial cleaning procedures. Quality control is vital to the success and longevity of startup cleaning companies. Your commercial cleaning clients expect thorough,...
by Lynn Barnett | Oct 19, 2018 | Quality Control
Why a Quality Control System is Critical for Customer Retention “Quality over quantity.” We’ve all heard this statement, and most people run their life that way. Whether it’s a service performed, an item purchased or a company hired, people are...
by John Williams | May 11, 2018 | Business
Here’s the thing about cleaning: Everyone can do it, but nobody wants to! That’s why a cleaning business can be a great success if handled properly. The cleaning industry is a huge industry – there are a lot of possibilities and opportunities out...
by John Williams | Feb 15, 2018 | Operations, Tech
English writer and artist, John Ruskin, once said, “Quality is never an accident. It is always the result of intelligent effort.” This statement holds true in any industry, including commercial cleaning. Call it human nature, but you know, as well as anyone, that if...
