by Archie Heinl | Feb 7, 2024 | Business
You want to offer your clients the best work possible. You also need to stick to a cleaning budget. Here’s how you can do both. Running a cleaning or building services business or department is a balancing act. You need to accommodate your customers, of course....
by Archie Heinl | Oct 17, 2022 | Operations
Commercial cleaning efficiency is vital to business success. So is quality. Can you have both? There’s no question that commercial cleaning efficiency is one of the keys to running a successful business. It’s also true that you want to give your customers...
by Archie Heinl | Jun 1, 2022 | Quality Control
If your commercial cleaning quality control needs some of its own quality control, it’s time to put some new procedures in place. When it comes to customer satisfaction, one of your last points of service is your cleaning inspection. But what happens when those...
by Archie Heinl | Nov 15, 2021 | Business
Your customers don’t know the cold hard facts about dust. Here’s what you can share with them. Even though you know how important it is to keep a space free of dust and dirt, there’s a good chance your customers think of it more from an aesthetic...
by Archie Heinl | Nov 27, 2019 | Operations
Your janitorial quality assurance program is the secret to customer satisfaction. There’s a story in every experience. Imagine walking into a restaurant to pick up a takeout order. You pay, they hand you your food, you get home, and put the food out on the...