Over the last two weeks, we have discussed ways that technology has begun revolutionizing the traditional janitorial business, including new ways to present a positive first impression and tech-savvy ways to support your efforts to maintain customer loyalty. Read...
Last week, we started looking at how technology has revolutionized the janitorial business by making it easier for new customers to discover your business and to see what you have to offer… even before ever meeting you! Today’s prospective customers simply expect that...
How to manage a cleaning business and respond to criticism without burning bridges. If it hasn’t already happened, the day will come when you see, nestled within so much positive feedback, the dreaded “one-star” review on Yelp for your cleaning...
Feeling the pressure of more businesses seeking eco-friendly commercial cleaning products? According to the Environmental Working Group, a non-profit that promotes green cleaning products, 53% of cleaners contain ingredients known to harm the lungs. That means...
One of the best ways to stay on top of the performance of your cleaning company, is to keep a constant eye on the metrics that are critical to your success. Too often, companies settle for reviewing their monthly profit and loss (P&L) statements as a way...