Sticky notes just won’t cut it any more! The tools of the cleaning industry of the past included feather dusters, bottles of polish, buckets and rag mops, and yellow notepads and sticky notes to try and keep track of tasks. Those days are long gone. Today,...
You’ve launched a cleaning business – Congratulations! By now, you’re aware that this venture is not for the faint of heart. The late nights, difficult customers and keeping up with the physical demands of the cleaning work itself; you have definitely stepped in it...
According to a recent Facility Cleaning Decision magazine survey, cleaning service respondents reported being responsible for cleaning an average of 34 buildings each, which equaled almost 1,291,860 square feet of space. They also reported that they bought...
Quick question – “Who is your most profitable client?” Now, before you answer, realize that your most profitable client may not be the one with the highest bill rate. Although the size of the check that arrives each month may seem like the best way to gauge their...
A Competitive Market The cleaning industry has been one of the fastest growing service industries in the United States. According to a 2012 study by Marketdata Enterprises Inc., commercial and residential cleaning comprise a $78 billion industry annually! Low start-up...
Trust One of the most important pieces of a cleaning company’s identity is customer trust. Your customers trust that you will arrive when you say you will. They trust that you’ll perform the services that you agree to do – and do them well. They trust that you are a...
