Set client expectations in your janitorial cleaning services proposal so there are no surprises. Imagine that your cleaning service has finally taken on its first huge client. You’re experiencing a mix of excitement, confidence, and maybe a little anxiety, but...
Last week, we started looking at how technology has revolutionized the janitorial business by making it easier for new customers to discover your business and to see what you have to offer… even before ever meeting you! Today’s prospective customers simply expect that...
If sales are slacking and you want to connect with more customers, here are two handfuls of marketing strategies for cleaning services who want to lead the pack. When a business relies on the conference room being spotless for that 7am meeting, and the toilet paper...
Sticky notes just won’t cut it any more! The tools of the cleaning industry of the past included feather dusters, bottles of polish, buckets and rag mops, and yellow notepads and sticky notes to try and keep track of tasks. Those days are long gone. Today,...
One of the best ways to stay on top of the performance of your cleaning company, is to keep a constant eye on the metrics that are critical to your success. Too often, companies settle for reviewing their monthly profit and loss (P&L) statements as a way...
You’ve launched a cleaning business – Congratulations! By now, you’re aware that this venture is not for the faint of heart. The late nights, difficult customers and keeping up with the physical demands of the cleaning work itself; you have definitely stepped in it...