by Lynn Barnett | Aug 3, 2018 | Business, Operations
Do You Want Happy Customers? Make Sure Your Employees are Happy! Sometimes the best way to determine what changes have to happen in your life is by examining the negative aspects of a situation and figuring out the right solutions. We’ve all been had a bad job at some...
by John Williams | Jul 13, 2018 | Business, Operations
Janitorial business owners don’t enter the industry hoping to fail. Rather, they fully intend to manage a successful cleaning business. They dream of being an independent business owner in charge of their own limitless destiny. As time wears on, though, they realize...
by John Williams | Jul 11, 2018 | Operations
When you’re managing a commercial cleaning business, communication comes in a wide variety of forms: Coordinating schedules Assigning tag work Keeping up with supplies Correcting errors discovered by inspections Onboarding new hires Releasing employees who are...
by Claire Jenq | Jun 4, 2018 | Business, Operations
¡Hola a todos! Did you know? Spanish is the second most spoken language in the entire world. The population that learns Spanish as a first language and uses it on a regular basis is huge! If you work in the cleaning industry, chances are that you’ve encountered...
by John Williams | May 25, 2018 | Operations
You likely have certain accounts that you would label as being “difficult.” They’re the ones who wear the proverbial (or literal!) white gloves and routinely call you with complaints; they’re where your cleaners constantly report overtime trying to keep up with...
by John Williams | May 16, 2018 | Quality Control, Operations
When you utilize janitorial QC software to ensure consistent, customized, actionable inspections reports, you help shape the understanding of what your cleaning company brings to the table. When your inspections technicians complete a walk-through of a customer’s...
