by John Williams | May 2, 2018 | Operations
Without fail, every business owner can become overwhelmed thinking about costs, and there are plenty of costs to think about (employee wages, insurance, utilities, and so on). But does your mind ever add supply costs to that list, or have you thought about how much...
by John Williams | May 1, 2018 | Operations
The question sounds like the start of a lame joke: “How many janitors does it take to clean a building?” The honest answer is perhaps equally as lame: “It depends.” It depends on how many show up to the job (on time, or ever!); how many substitutes you can...
by John Williams | Apr 25, 2018 | Operations
When you sign a contract you know that depending on what you’re signing up for, it’s a legally binding document that forces two (or more) parties to come together in partnership for a determined amount of time. So unless it’s a pinky promise or a...
by John Williams | Apr 23, 2018 | Operations
Some could argue that one of the most important tasks your team performs for your customers is inspections. Sure, the cleaning part is essential (that’s why you’re in business!) But inspections are the activities that ensure that the job is done right, it’s done well,...
by John Williams | Apr 11, 2018 | Business, Operations
Managing operations in the field is one of the most complex cogs in the wheel of professional services. There are so many variables to take into consideration, and until recently, all of those details had to be logged, monitored, tracked and controlled by human labor....
by John Williams | Apr 6, 2018 | Operations, Tech
Cars. Radio. Television. Microwaves. Internet. Smartphones. Each is an invention that cultivated and encouraged mankind’s expectation for near-instant gratification, awareness, and response. The individuals that you bring on as customers for your commercial cleaning...
