by Halie Morris | Feb 15, 2022 | Podcast, Operations, Quality Control, Tech
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here It’s not easy to set yourself apart in the cleaning industry, validate the pricing of your services, and maintain a high standard of clean. We sat down with Mark Warner on the latest...
by Mark Moss | Aug 31, 2021 | JM Release Notes, COVID-19, News, Operations, Quality Control
JM continues to improve communication between cleaning professionals and the public. Toledo, Ohio – Janitorial Manager (JM) has completed the development of public QR code notifications with live-time communication. Released earlier this year, Janitorial...
by Halie Morris | Aug 17, 2021 | Podcast, Operations, Quality Control
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here Between high standards and the difficulties caused by the pandemic, cleaning companies have had to learn the true meaning of change. We sat down with the University of Toledo’s...
by Mark Moss | Jul 14, 2021 | Customer Success Stories, Business, Operations, Quality Control
Company background: Founded in 2008 and headquartered in Houston, Texas, Star Building Services is a commercial cleaning company started by Angelica Catano and her husband. According to the Houston Business Journal, they’re ranked as one of the best janitorial...
by Archie Heinl | Jun 9, 2021 | Quality Control
No matter how good of a job you do, occasional cleaning complaints are inevitable. Here’s how you can reduce those complaints with the help of an inspections app. Hard work usually pays off, but sometimes you’ll still find yourself with an unhappy customer, even if...
by Archie Heinl | Mar 24, 2021 | Quality Control
One of the best ways to communicate policy and culture is through a cleaning company handbook. Here are some ideas to make yours the best it can be. If you already have a cleaning company handbook, you’re off to a great start. Handbooks give employees access to...
