No matter how good of a job you do, occasional cleaning complaints are inevitable. Here’s how you can reduce those complaints with the help of an inspections app. Hard work usually pays off, but sometimes you’ll still find yourself with an unhappy customer, even if...
One of the best ways to communicate policy and culture is through a cleaning company handbook. Here are some ideas to make yours the best it can be. If you already have a cleaning company handbook, you’re off to a great start. Handbooks give employees access to...
What is a good checklist? It’s pretty simple really. Commercial cleaning checklists are just a list of the required tasks that your cleaning employees must complete to meet the expectations of the customer. Obviously the checklist should be based on the requirements...
Work Smarter, Not Harder, by Using Janitorial Manager As 2018 comes to a close and we embark on 2019, most people are probably thinking about New Year’s resolutions. Statistics say that only 8% of people who make resolutions actually keep them, so how can you...
Be Smarter: Manage Your Workload Data with Janitorial Manager You may think data is just for nerds, but in reality, if you own a cleaning business, having good data will revolutionize your day-to-day operations. “Work loading” may be a new word for you,...
Don’t make the same mistakes I did when I was a cleaning service owner. Once upon a time, I was a proud commercial cleaning service owner. I built it from the ground up with no previous industry experience and made it into something stable and growing. Though, this...
