“This call may be recorded for quality and training purposes…” By now, we’re accustomed to hearing this phrase prior to customer service calls. We realize that this means if something goes wrong during our call, there is documentation of the problem. We agree to allow...
So after much deliberation and consideration, you bit the bullet and invested in janitorial software for your commercial cleaning company. You made the right decision! This type of software will not only enhance organization for you and your employees, but it will...
Gain competitive advantage with your janitorial marketing message The race is on to capture new clients and the competition is fierce! But before you start panicking at the thought of dropping your prices (again!) in an effort undercut the other guys’ quotes,...
Turning your strategy into long-lasting success! ‘Business strategy’ is a cool term these days – it’s the type of term that intrigues people. When it comes to the Commercial cleaning market, talking about your business strategy is probably what...
You’ve probably already noticed, but in the commercial cleaning industry, business as usual isn’t so ‘usual’ anymore. The friendly, face-to-face, handshake agreement system for cleaning contracts has become – slowly, but surely – replaced by expectations for a more...
The rule of thumb when crossing an intersection, is to “look left, look right and look left again.” This precaution of double checking ensures that you are fully aware of what’s coming before it hits you square on, potentially causing severe damage to you, your...
