by John Williams | Nov 13, 2017 | Tech, Business, Operations
Quality is a buzzword of sorts in the janitorial service industry. Customers look for it, businesses strive to provide it, employees are expected to deliver on it, and competitors try to offer more of it than you! Quality : ˈkwälədē NOUN“The standard of something as...
by John Williams | Nov 10, 2017 | Business, Operations, Tech
Overcoming Obstacles: Using An App For Cleaning Companies “There’s an app for that!” When the iPhone 3 came out in 2009, this was Apple’s new marketing slogan, and it caught on like wildfire. Now, everyone has a smartphone, and you can find an...
by John Williams | Sep 29, 2017 | Business, Operations, Tech
Profits are not what they used to be in the commercial cleaning industry. Every company has ‘something’ to offer these days, so you may find yourself scrambling, wondering what you can do to increase your revenue. On the one hand, most companies...
by John Williams | Sep 15, 2017 | Business, Operations, Tech
Owning a business in this economy is hard. Whether large or small, every business has felt the sting of increased competition and decreased margins. If you own a commercial cleaning company, these changes seem to come faster and faster, and finding new business is...
by John Williams | Sep 11, 2017 | Operations, Tech
“This call may be recorded for quality and training purposes…” By now, we’re accustomed to hearing this phrase prior to customer service calls. We realize that this means if something goes wrong during our call, there is documentation of the...
by John Williams | Aug 25, 2017 | Operations, Tech
So after much deliberation and consideration, you bit the bullet and invested in janitorial software for your commercial cleaning company. You made the right decision! This type of software will not only enhance organization for you and your employees, but it will...