Discover five qualities every janitorial business owner needs to improve team retention, team performance, and growth.
A janitorial business is only as successful as its owner. That’s why it’s so vital to take every opportunity to improve your business leadership. To become a better janitorial business owner, you need to actively choose to change your approach to industry expectations.
If you’ve been in the business a while, that may feel like a struggle. That’s understandable; you have a system that works and it’s gotten you this far, right? But once you start taking those steps toward improving your leadership style, it gets easier to see how you can use your skills to benefit your business.
With that in mind, these are some of the best qualities to hone if you want to improve as a janitorial business owner.
Software like Janitorial Manager can help you advance your operation. With live-time reporting features, inventory management, and streamlined data entry, you can take your eye off the small daily tasks and start painting the bigger picture. Schedule your free discovery call today, and learn how Janitorial Manager can level up your cleaning business.
The 5 undeniable qualities of a better janitorial business owner
1. Open-minded
There is a difference between being open-minded and being a pushover. As a janitorial business owner, you don’t want to let people get away with questionable behavior. You can, however, be open to conversations about that behavior and the state of your business.
When you allow yourself to receive criticism or address employees’ concerns with empathy, you humanize yourself. You also give yourself more opportunities to take in outside opinions, all of which can help improve your business strategy.
2. Future-focused
Your company’s growth ambitions require your output and effort. However, if you only focus on the moment and daily operations, those ambitions will remain just that – goals that live in the future.
It’s good to have dreams, but make sure you have a plan to reach them, too. As a leader, let your team know how you’d like your business to grow and what steps you plan to meet those goals. Work for actionable achievements and continually brainstorm ways to improve the work experience, both for your employees and clients.
Businesses that linger will not grow. If you focus on the future instead, you’ll always have a force motivating you to grow personally and professionally.
3. Collaborative
Despite your position as a janitorial business owner, you are still an integral part of your team. Don’t separate yourself from your employees. Instead, continually reintegrate yourself. Join them on jobs, celebrate their successes, and help them through setbacks. The more you aim to collaborate, the better team morale throughout your business will improve.
This deliberate collaboration will also make it easier for you to determine how your business can grow in the future. When you have lines of communication open with your employees, you can more readily consult them as you plan out the next steps for your business.
4. Tech-savvy
The technology available to business owners inside and outside of the janitorial field is constantly changing. If you want to keep your janitorial business on the cutting edge, you need to know how to work with these evolving technologies. Once you understand what kind of additional tools you have available to you, you can integrate them into your business model.
Use cloud-based software like Janitorial Manager to keep your clients’ information better organized. These programs can also help you better supervise your cleaning staff. You can also take advantage of several digital banking platforms to get paychecks to your employees more efficiently. The sooner you’re able to turn these technologies to your advantage, the better off your business is going to be.
5. Organized
Organization doesn’t just come with increased technological literacy. You have to choose to organize your business if you want it to succeed. To improve your organization, make a point to better track your employees, clients, tools, and inventory. As you do, you can lower your stress levels and make it easier for your team to access the information they need for each of their jobs.
Why go to all of this effort to improve your relationship with your business? Because there are notable benefits to doing so. When you work to become a better janitorial business owner, you’ll see the following advantages:
Better team retention
Keeping good staff on a janitorial team can be a trial. However, if you make a point to celebrate your team’s accomplishments and reward them, all while making your business an enjoyable place to work, then your team may stick around for longer. Employee retention keeps the workplace productive. It also means you have experienced employees who understand the industry and your unique approach to business.
Increased team productivity
With increased team retention comes increased team productivity. A study released by the Society for Human Resource Management notes that employees are 200% more likely to remain with a business that they feel grows with their needs and treats them with respect.
As you improve your organization and collaborative abilities, you’ll notice your team starting to do the same. Over time, you’ll be able to address clients’ needs with greater haste and efficiency—meaning that you’re more likely to attract repeat customers.
If you really want to boost your team’s productivity, you could also consider investing in cleaning management software.
Improved growth
Your business needs clients to succeed. If you’re looking to grow your revenue, you need to improve your business leadership. Increased organization, friendlier outreach, and tighter staff cohesion can both make your job easier and make your business seem more appealing to new clients.
Learning how to be a better janitorial business owner requires you to seize leadership opportunities. If you’re not sure where to start, though, let Janitorial Manager give you a hand. You can explore our blog for the resources you need to take the next steps with your business.
If you are ready to bring your leadership to the next level, take advantage of a free call with Janitorial Manager to see how our software can make you a more successful, more profitable janitorial business owner.