If you’re writing a janitorial manager job description for the first time, use this template to hire the most competent team.
It’s finally happened. Your cleaning business has grown beyond your capacity, and the time has come to hire someone to oversee your workforce. It’s a milestone as daunting as it is exciting. Up until now, you’ve handled everything on your own, but now you need someone trustworthy and experience to help run your operations. A proper janitorial manager job description is essential to finding such a person.
Any job description you create should have four basic parts: a company overview, a summary of the job, a list of job responsibilities, and a list of prerequisites to be considered.
Who is behind the janitorial manager job description?
Before we get into the details of the job itself, candidates will want to know a little about the company they’re applying to. Write up a brief, one-paragraph summary of who you are and what makes your company a great place to work. Include how long you’ve been around and any notable clients that have hired you. Most important, don’t be afraid to brag a little!
What are you looking for in a janitorial manager?
Next, you’ll want another summary, no longer than two paragraphs, that describes the role you’re looking to fill. For a janitorial manager job description, it might look something like this:
“ABC Cleaners is looking to hire a janitorial manager to oversee day-to-day onsite operations at multiple client locations. The ideal candidate will have experience cleaning commercial spaces as well as experience managing a team of cleaners. Candidates should be comfortable working in a fast-paced environment and should share our company’s commitment to customer satisfaction.”
What are the most critical duties in a janitorial manager job description?
Perhaps the most useful, if not the most important, part of your job description is the list of job duties the candidate will need to perform. This bullet-point list shouldn’t be exhaustive but should touch on all of the major day-to-day tasks that the successful candidate will have to undertake.
A bit of advice here: Keep your list a reasonable length. On the one hand, it’s helpful for candidates when you provide specific, detailed information about what’s expected. On the other hand, being too descriptive or long-winded might intimidate some candidates, or worse, they might lost interest as they read through the description. Provide enough information to command attention, but keep to the point and stop before your audience begins to drift away.
Here’s an example of what this section might look like:
- Manage and oversee a team of up to five cleaners at various onsite client locations
- Evaluate, coordinate, and assign cleaning tasks to team members based on need and skill level.
- Inspect all work performed to ensure it meets company standards and client expectations, as well as any established standards designated by local, state, or federal laws
- Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have
- Promptly respond to any customer inquiries and take action as soon as possible
- Ensure proper inventory of supplies and equipment
- Participate in recruitment, hiring, onboarding, and training of new employees
- Ensure efficiency of work team and make adjustments as necessary
- Other duties as assigned
The “other duties as assigned” bullet becomes critically important when you write a formal employment contract. Without that blurb, you can run into actual legal issues if an employee says a duty isn’t in their job description.
What kind of experience should you ask for in a janitorial manager job description?
Next, you’ll want to outline the sort of background you’re looking for candidates to have. This is typically another bullet-point list, and while it should be specific and detailed, this is an area that can be a little more gray during the hiring process. For example, if you say you want someone with 3-5 years of experience, but a candidate only has 2, you might be willing to overlook that if they meet all other qualifications. It’s a good idea to know ahead of time which criteria are mandatory and which are simply preferred.
A qualifications section could read like this:
- 3-5 years’ experience cleaning commercial spaces, preferably on a team
- 1-2 years’ supervisory experience
- Strong attention to detail and the ability to stay ahead of repetitive, ongoing tasks
- Proven track record mentoring and training subordinate employees
- Willingness to engage in hands-on work when team is short-staffed or behind schedule
- Expertise in commercial cleaning equipment and practices
- Excellent written and verbal communication skills. Bilingual Spanish strongly preferred
- Must be dexterous and able to lift minimum of 25 lbs.
- Must be able to pass a criminal background test and drug screen
- Green cleaning certification preferred
Finally, the end of your job description is where you can include any other pertinent information, like information on EEO practices, things that might immediately disqualify a candidate, or any other concessions that might be relevant. And of course, don’t forget to include information about how to apply for the job! (We recommend setting up an e-mail address specifically for applications so your primary e-mail doesn’t get flooded.)