Cleaning Industry Blog
Here are our latest information and articles to help you better manage your cleaning operations.
How to Ensure Cleaning Quality Control After a Failed Inspection
If your commercial cleaning quality control needs some of its own quality control, it's time to put some new procedures in place. When it comes to customer satisfaction, one of your last points of service is your cleaning inspection. But what happens when those...
How to Improve Cross-Selling Cleaning Services
There's easy money to be made once you learn how to improve cross-selling for your commercial cleaning company. The idea of easy money and running a business might not seem like they go together. We all know how much work it takes to keep a cleaning company profitable...
7 Ways a Safe & Clean Learning Environment Impacts Students
Your commercial cleaning business has a direct impact on student success by providing a clean learning environment. Go to your favorite news website on any day, and you'll likely find something about education. Test scores, teaching methods, class sizes, and the...
9 Staff Appreciation Ideas to Keep Your Cleaning Crew Happy
A happy team leads to happy customers, and these staff appreciation ideas are sure to keep your cleaning crew satisfied. You've undoubtedly heard that a good way to keep your customers satisfied is to make sure your team feels valued. Certainly, if you've read many of...
How to Manage & Compensate a Building Service Contractor Sales Team
Hiring a building service contractor sales team is a big step in growing your company. You probably aren't thinking too much about hiring a sales team when you start a building service contractor company. It may even be years before the idea crosses your mind,...
7 Useful Schedule Organization Tips for Cleaning Area Supervisors
One of the most challenging business puzzles to solve is scheduling, but with the right schedule organization tips, you might even enjoy the process. You read that right. We're saying you might enjoy putting together your team's schedule. Even with vacations, days...
Why Face Recognition is Important for Janitorial Employees
Find out why face recognition is important for janitorial companies and employees who want to maintain a good reputation. There are some prized contracts in the commercial cleaning industry. Jobs with government agencies, banks, and medical facilities generally come...
How to Respond to Bad Customer Feedback Post-Cleaning Inspection
There is a right way and a wrong way to respond to bad customer feedback. Here are the steps you can take to choose the right way. If you run a business of any kind, bad customer feedback comes with the job. From restaurants to commercial cleaning to auto repair,...
KMD Contracting Services Fulfills Supply Requests with Ease Using JM
Company background: KMD Contracting Services is a commercial cleaning company headquartered in Waldorf, Maryland. Serving the Washington D.C., Maryland, and Virginia areas, KMD services many private and public facilities. Carolyn Williams is the company’s Office...
7 of the Most Important BSC Customer Service Skills to Master
Your BSC customer service skills are the key to success. Here are 7 of the most essential for anyone in the industry. Have you heard the story about the building service contractor who couldn't keep clients? The company's work was impeccable. Every task was completed...