One of the best ways to stay on top of the performance of your cleaning company, is to keep a constant eye on the metrics that are critical to your success. Too often, companies settle for reviewing their monthly profit and loss (P&L) statements as a way...
I once had an employee who cleaned a large office building for me. She was a good employee; very reliable, trustworthy and thorough. Oddly though she consistently seemed to take far too long to complete the job. At first I overlooked it because the client was happy...
According to a recent Facility Cleaning Decision magazine survey, cleaning service respondents reported being responsible for cleaning an average of 34 buildings each, which equaled almost 1,291,860 square feet of space. They also reported that they bought...
Quick question – “Who is your most profitable client?” Now, before you answer, realize that your most profitable client may not be the one with the highest bill rate. Although the size of the check that arrives each month may seem like the best way to gauge their...
Hiring qualified janitorial staff members means looking for individuals with high motivation, personal ethics and organizational skills. Sometimes the ideal candidate walks in with these skills honed and ready to go, and sometimes they have to be trained and mentored....
