by Archie Heinl | Jul 20, 2020 | Operations
The way you run your custodial operations lets your employees know what you think of them. What message are you sending? Many things in this world are unspoken, yet they say a lot about people. These customs aren’t hard to find if you look around, either. Think...
by John Williams | Nov 14, 2019 | Business, Operations, Quality Control
What is a good checklist? It’s pretty simple really. Commercial cleaning checklists are just a list of the required tasks that your cleaning employees must complete to meet the expectations of the customer. Obviously the checklist should be based on the requirements...
by Lynn Barnett | Aug 1, 2018 | Business
A high rate of turnover is bad for any business, but in the cleaning industry, the turnover rates are astronomical. On the staffing side, a high rate of employee turnover means more money spent on finding, interviewing, and hiring talented candidates. Many people...
by Mark Moss | May 14, 2018 | Business
Are you struggling with employee turnover? Here are some helpful strategies. As a manager, you strive to retain your employees to prevent costly employee turnover. Each work day is busy as you’re on the phone or in the field to obtain clients. While business...
by John Williams | Dec 7, 2017 | Business, Operations
Perhaps you’ve heard the phrase, “Nothing changes until something changes.” This pithy statement, while irritatingly obvious, is also painfully true. If you’ve personally experienced the persistent frustration of hiring and firing (or losing!) cleaners due to their...
