by Lynn Barnett | Oct 19, 2018 | Quality Control
Why a Quality Control System is Critical for Customer Retention “Quality over quantity.” We’ve all heard this statement, and most people run their life that way. Whether it’s a service performed, an item purchased or a company hired, people are...
by John Williams | May 11, 2018 | Business
Here’s the thing about cleaning: Everyone can do it, but nobody wants to! That’s why a cleaning business can be a great success if handled properly. The cleaning industry is a huge industry – there are a lot of possibilities and opportunities out...
by John Williams | Feb 15, 2018 | Operations, Tech
English writer and artist, John Ruskin, once said, “Quality is never an accident. It is always the result of intelligent effort.” This statement holds true in any industry, including commercial cleaning. Call it human nature, but you know, as well as anyone, that if...
by John Williams | Dec 22, 2017 | Business, Operations
Quality control Regardless of the industry you work in, controlling the quality of the work you do is more than important – it’s imperative that you hold yourself (and your employees) to the highest of standards so that you keep your clients happy and your...
by John Williams | Nov 13, 2017 | Tech, Business, Operations
Quality is a buzzword of sorts in the janitorial service industry. Customers look for it, businesses strive to provide it, employees are expected to deliver on it, and competitors try to offer more of it than you! Quality : ˈkwälədē NOUN“The standard of something as...