by Mark Moss | Oct 7, 2021 | News, Business, JM Release Notes, Operations, Tech
Statistics That Matter in This Article: 55% of commercial cleaning businesses lose business every year because of a lack of service quality or non-performance. In a 2020 survey by Georgia Pacific PRO (GP PRO) 55% of surveyed customers said that their perception of...
by Halie Morris | May 18, 2021 | Podcast
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here It can be hard to find qualified applicants, but it can be even harder to keep them. If you found a valuable employee then you know that they have the potential to be hired...
by Halie Morris | Sep 22, 2020 | Season 1: Change Management, Operations, Podcast
Increasing employee retention is the keyword in recruitment and hiring, but what can companies actually do to improve their process and keep good employees around longer? Enjoy Listening To The Business of Cleaning? Click Here To Subscribe On Your Favorite Platform! ...
by Archie Heinl | Jul 20, 2020 | Operations
The way you run your custodial operations lets your employees know what you think of them. What message are you sending? Many things in this world are unspoken, yet they say a lot about people. These customs aren’t hard to find if you look around, either. Think...
by John Williams | Nov 14, 2019 | Business, Operations, Quality Control
What is a good checklist? It’s pretty simple really. Commercial cleaning checklists are just a list of the required tasks that your cleaning employees must complete to meet the expectations of the customer. Obviously the checklist should be based on the requirements...