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Privacy Policy

Privacy Policy
Last modified: March 21, 2019

At Janitorial Manager we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by Janitorial Manager.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at

Privacy Matters
c/o Janitorial Manager
3139 Republic Blvd N
Toledo, OH 43615
USA

Information we collect and how we use it
We offer a number of services that do not require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:

  • Information you provide – When you sign up for a Janitorial Manager service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Janitorial Manager services to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. We collect the content, communications and other information you provide when you use our App. You have the ability to upload photos, notes and other content to the Sites and App such as a photo and description of a job you have completed. The content you provide is available to the Admin User.
  • Cookies – When you visit Janitorial Manager or related site, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search.
  • Log information – When you access Janitorial Manager services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications – When you send email or other communications to Janitorial Manager, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Location Data – Once you download the Connect App, the App will request access to your device location. If you grant the App access to your device location, we will be able to track the physical location of your device using GPS. We use this information to provide the GPS Location from where the user is marking attendance in the system. You can remove the App’s access to your device location at any time by changing your privacy settings on your device, and you may also permit the App to only track your location at specific times by changing your privacy settings within the App. Not enabling access to your device location may limit features and functionality of the Timekeeping service you can access and use. Location data will be available to the Admin User.
  • Metadata – We collect and use various metadata derived from your use of our Sites, App and Service. For example, if you take a photo using the App, we collect the time such photo was taken, and such metadata will be available to the Admin User.
  • Affiliated sites – We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Janitorial Manager in order to deliver the service. We process such information in accordance with this Privacy Policy.
  • Links – Janitorial Manager may present links in a format that enables us to keep track of whether these links have been followed.
  • Other sites – This Privacy Policy applies to Janitorial Manager services only. We do not exercise control over any 3rd party links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Janitorial Manager only processes personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

  • Providing our services to users,
  • Auditing, research and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network; and
  • Developing new services.

Janitorial Manager processes personal information on our servers in the United States of America.

Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy, unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Janitorial Manager features and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case Janitorial Manager may not be able to provide those services to you.

Information sharing
Janitorial Manager will not share personal information with other companies or individuals outside Janitorial Manager.

If Janitorial Manager becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Janitorial Manager employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity
Janitorial Manager processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information
When you use Janitorial Manager services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

Enforcement
Janitorial Manager regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Janitorial Manager’s treatment of personal information by contacting us through this web site or by writing to us at

Privacy Matters
c/o Janitorial Manager
3139 Republic Blvd N
Toledo, OH 43615
USA

When we receive formal written complaints at this address, it is Janitorial Manager’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Janitorial Manager and an individual.

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at

Privacy Matters
c/o Janitorial Manager
3139 Republic Blvd N
Toledo, OH 43615
USA