Audio Version Click Here Video Version Click Here Episode Summary What happens when a radio program director pivots into commercial cleaning just months before a global pandemic? In this episode of The Business of Cleaning Podcast, we speak with Tom Riggs, Operations...
Running a multi-shift janitorial operation is a logistical puzzle that never quite solves itself on its own. One crew clocks out, another clocks in, and somewhere in the middle, the restrooms on the third floor go unchecked because nobody passed along the note, and...
The cleaning industry is experiencing a fundamental shift in customer expectations. Where clients once planned service requests days or weeks in advance, they now expect immediate responses and same-day availability. This change mirrors what’s happened across service...
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here Episode Summary Karen Denton, CEO and Founder of Karen’s Second Chance Commercial Cleaning Services, shares her inspiring journey from overcoming major health challenges to building...
You’re standing in your supply closet, staring at the floor scrubber that’s broken down for the third time this year. The repair technician is quoting you another $800 fix, but you’re wondering if it’s time to just replace the thing. Sound familiar? If you’re a...
If you’ve ever scrambled to reach a cleaner who missed their shift, rearranged an entire day’s schedule because of a last-minute call-off, or spent hours each week manually updating spreadsheets and sending text messages, you know the frustration of managing a...
