Cleaning Industry Blog
Here are our latest information and articles to help you better manage your cleaning operations.
How to Manage & Compensate a Building Service Contractor Sales Team
Hiring a building service contractor sales team is a big step in growing your company. You probably aren't thinking too much about hiring a sales team when you start a building service contractor company. It may even be years before the idea crosses your mind,...
7 Useful Schedule Organization Tips for Cleaning Area Supervisors
One of the most challenging business puzzles to solve is scheduling, but with the right schedule organization tips, you might even enjoy the process. You read that right. We're saying you might enjoy putting together your team's schedule. Even with vacations, days...
Why Face Recognition is Important for Janitorial Employees
Find out why face recognition is important for janitorial companies and employees who want to maintain a good reputation. There are some prized contracts in the commercial cleaning industry. Jobs with government agencies, banks, and medical facilities generally come...
How to Respond to Bad Customer Feedback Post-Cleaning Inspection
There is a right way and a wrong way to respond to bad customer feedback. Here are the steps you can take to choose the right way. If you run a business of any kind, bad customer feedback comes with the job. From restaurants to commercial cleaning to auto repair,...
KMD Contracting Services Fulfills Supply Requests with Ease Using JM
Company background: KMD Contracting Services is a commercial cleaning company headquartered in Waldorf, Maryland. Serving the Washington D.C., Maryland, and Virginia areas, KMD services many private and public facilities. Carolyn Williams is the company’s Office...
7 of the Most Important BSC Customer Service Skills to Master
Your BSC customer service skills are the key to success. Here are 7 of the most essential for anyone in the industry. Have you heard the story about the building service contractor who couldn't keep clients? The company's work was impeccable. Every task was completed...
Cleaning Business Tips: 5 Ways to Improve Client Interaction
Improve your customer service today. Put these cleaning business tips into practice and fill your schedule with happy clients. When most people think about customer service work, they likely think of jobs where there's a lot of interaction among people, like a retail...
How to Win Cleaning Contracts with a Strong Social Media Presence
Stop stressing and find out how to win cleaning contracts through your social media channels. If there's one thing everyone in the commercial cleaning industry wants to know, it's how to win cleaning contracts. That's the basis of everything else. Equipment,...
How to Use Video to Improve Janitorial Work Order Communication
If your janitorial work order process could use some fine-tuning, it might be time to add videos to the mix. When you're managing teams in different locations or at different times, the need to communicate through a janitorial work order is evident. Like anything in...
How to Achieve BSC Cleaning Budget Goals
A solid cleaning budget is essential to the success of your building services contracting business. Find out how to set and reach your budget goals. Budget. Whether you have a crew of one with a small handful of clients or contract with every office park in town,...