If your commercial cleaning quality control needs some of its own quality control, it’s time to put some new procedures in place. When it comes to customer satisfaction, one of your last points of service is your cleaning inspection. But what happens when those...
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here It’s not easy to set yourself apart in the cleaning industry, validate the pricing of your services, and maintain a high standard of clean. We sat down with Mark Warner on the latest...
JM continues to improve communication between cleaning professionals and the public. Toledo, Ohio – Janitorial Manager (JM) has completed the development of public QR code notifications with live-time communication. Released earlier this year, Janitorial...
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here Between high standards and the difficulties caused by the pandemic, cleaning companies have had to learn the true meaning of change. We sat down with the University of Toledo’s...
Company background: Founded in 2008 and headquartered in Houston, Texas, Star Building Services is a commercial cleaning company started by Angelica Catano and her husband. According to the Houston Business Journal, they’re ranked as one of the best janitorial...
No matter how good of a job you do, occasional cleaning complaints are inevitable. Here’s how you can reduce those complaints with the help of an inspections app. Hard work usually pays off, but sometimes you’ll still find yourself with an unhappy customer, even if...
