QR code communication? It’s not as far-fetched as it seems. In fact, it’s a stellar way to keep your business on track.
At first glance, the idea of QR code communication might seem strange. After all, isn’t it just easier to talk to someone? Or text? However, it’s not as out there as it may seem initially.
Some of the most common places we see QR code communication efforts are restaurant menus, product information on packaging, business cards, and flyers. They are especially helpful when you need to convey a lot of information, but don’t have a lot of space.
For example, business cards are only so large. Once you have a few lines of text, you’re pretty much out of room. In the case of a janitorial business or building services company, that might be your business name, phone number, website, and a short list of specialties or services.
Add a QR code, though, and the person you hand the card to can go directly to your website and learn about your business, areas of specialization, certifications, the geographical areas you cover, how to request a bid, and so on.
These codes do a lot more than just direct people to your website. You can also use them to communicate with your team and customers. And while talking in person or texting are certainly options, sometimes the most efficient and easy option is to scan a code and get the information you need.
Learn how QR Codes from Janitorial Manager can increase client retention and even attract new customers! Schedule a free discovery call and find out how.
Making the most of QR code communication applications in your janitorial business
You can take advantage of QR code communication abilities within your company, with clients, and as part of your marketing efforts. Here are some of the applications of this tool.
Communication among employees. For employees working in large facilities, communication can be a challenge. Did tasks X, Y, and Z get done? Rather than taking time to track down a coworker and find out where in the process you are, QR codes that link to a checklist (such as Janitorial Manager’s Scan4Clean) make that information immediately available.
Communication between employees and customers. In addition to helping employees communicate with one another, QR codes can also relay information to your customers. Going back to the checklist above, a customer can scan the code and find out if a room is clean or still in progress. They don’t need to find someone on your team to learn whether they can lock a section of the building or host a meeting. If the items are checked off, they can do whatever they need to.
Communication between customers and your team. QR code communication abilities happen in both directions. Just like employees can check off items on a task list and your customers can see that, customers can also use the tool to make comments or requests on those items.
Communication between your team and the public. One often overlooked application of QR codes is communication with the public. For your clients that have businesses open to their own customers, keeping everyone updated on cleaning protocols can be important. Schools, food courts, and medical offices are just a few examples. It’s comforting in, say, a medical facility, to know that the space is clean and sanitized.
Bonus communication ideas
Along with QR codes, software like Janitorial Manager also offers direct communication options. The JM Connect app facilitates communication between you and your team, allowing you to manage anything that may arise during a shift.
In addition, the JM Client Portal makes it easy for your customers to get in touch with you or your on-site team through location-specific messaging. Clients can ask questions, request services, or compliment your team for a job well done.
You can also use QR codes for other functional tasks, such as performing cleaning audits, create live cleaning reports, or overcome facility maintenance challenges.
QR codes offer you countless possibilities. Improve communication, make your operations more efficient, improve customer service, and track your efforts more accurately. There’s no down side!
Take advantage of the value Janitorial Manager can bring to your cleaning operation to streamline your processes like never before. Learn more today with a discovery call and find out how features like QR codes can make your cleaning operation more efficient, cost effective, and easier to manage!