Audio Version Click Here Podcast Transcription Download Here Video Version Click Here Episode Summary How do you scale a commercial cleaning company past $100 million—and set your sights on $300 million? In this episode of the Business of Cleaning Podcast, host Tim...
Every commercial cleaning business owner or operations manager has felt the gut punch of a late-night text: “I can’t make it to my shift tonight.” What happens next often determines whether a client stays or leaves, whether your reputation takes a hit, and whether you...
Audio Version Click Here Video Version Click Here Episode Summary What happens when a radio program director pivots into commercial cleaning just months before a global pandemic? In this episode of The Business of Cleaning Podcast, we speak with Tom Riggs, Operations...
Running a multi-shift janitorial operation is a logistical puzzle that never quite solves itself on its own. One crew clocks out, another clocks in, and somewhere in the middle, the restrooms on the third floor go unchecked because nobody passed along the note, and...
The cleaning industry is experiencing a fundamental shift in customer expectations. Where clients once planned service requests days or weeks in advance, they now expect immediate responses and same-day availability. This change mirrors what’s happened across service...
Audio Version Click Here Podcast Transcription Download Here Video Version Click Here Episode Summary Karen Denton, CEO and Founder of Karen’s Second Chance Commercial Cleaning Services, shares her inspiring journey from overcoming major health challenges to building...
