by John Williams | Dec 2, 2016 | Business, Operations, Tech
Over the last two weeks, we have discussed ways that technology has begun revolutionizing the traditional janitorial business, including new ways to present a positive first impression and tech-savvy ways to support your efforts to maintain customer loyalty. Read...
by John Williams | Nov 25, 2016 | Business, Operations, Tech
Last week, we started looking at how technology has revolutionized the janitorial business by making it easier for new customers to discover your business and to see what you have to offer… even before ever meeting you! Today’s prospective customers simply expect that...
by Archie Heinl | Nov 23, 2016 | Operations
If you’re writing a janitorial manager job description for the first time, use this template to hire the most competent team. It’s finally happened. Your cleaning business has grown beyond your capacity, and the time has come to hire someone to oversee...
by John Williams | Nov 21, 2016 | Operations
How to manage a cleaning business and respond to criticism without burning bridges. If it hasn’t already happened, the day will come when you see, nestled within so much positive feedback, the dreaded “one-star” review on Yelp for your cleaning...
by John Williams | Nov 16, 2016 | Operations
According to the Environmental Working Group, a non-profit that promotes green cleaning products, 53% of cleaners contain ingredients known to harm the lungs. That means there’s a fifty percent chance that if your business is not using eco-friendly commercial cleaning...
by Archie Heinl | Nov 11, 2016 | Business, Operations, Tech
Sticky notes just won’t cut it any more! The tools of the cleaning industry of the past included feather dusters, bottles of polish, buckets and rag mops, and yellow notepads and sticky notes to try and keep track of tasks. Those days are long gone. Today,...
