Client and Location Messaging With Janitorial Manager
The Client and Location Messaging feature is Janitorial Manager allows managers and owners of cleaning companies to keep in communication with staff and even give the ability for clients to chat with their cleaning team. JM Connect helps your cleaning team stay organized and efficient with their time!Learn MoreSee This Feature In Action!
Keep Track Location Messages To Reference From Any Phone At Any Time.
See What’s Going On At Each Location And Allow Clients To Contact You – At Any Time!
At Janitorial Manager, we feel strongly about keeping your customers involved in your cleaning company. This great communication can help keep both your clients and you and your team in the loop with issues or feedback that is going on at the location. Our client messaging feature gives direct access from the client to the cleaning team in case of an issue, emergency, or even simply a change of instructions. Each message is stored in the client’s file to help keep track of past conversations you have had with them.
Location messaging is vital to keeping cleaning teams up to date with each location. This feature allows managers and cleaning staff to communicate in an organized fashion rather than via SMS text message or even take the place of keeping a notebook at the location which can sometimes be lost. The Location Messaging feature also stores chat history in the file of the location as a reference point for management to see what was discussed or fixed at a location if you have to look back following an issue or event.
Currently, cleaning teams can struggle with documenting different issues that they find in the cleaning process. With the image capture function of the Client and Location Messaging feature is so easy to use too! Simply be in the Location message or in a chat with a manager and point and click. Each image is also stored in the location database in Janitorial Manager to reference at a later date if needed. This organization of content helps management keep better track of each location to make sure it is being cleaned properly but also allows them to be able to coach employees.
Keeping cleaning instructions organized for your team can sometimes be difficult but that confusion ends with JM Connect. In Location based cleaning instructions now are linked with specific locations to help stay as organized as possible. These instructions can also be bilingual to help cleaning teams who prefer to use another language other than English. These instructions can only be edited by management and can be typed and linked using the browser version of Janitorial Manager.
Clock In & Clock Out Using Geo-Location
Janitorial Manager gives staff members the ability to clock in and out using geolocation. This feature will not allow the employee to check in or out unless they are within the geofence (set by the manager or owner of the company) of the location they are supposed to clean. This feature also gives the manager the ability to track employees’ travel time to each location on their schedule. If a staff member doesn’t have the ability to use their location setting on their phone, there is an option for a manual clock in and out.
Review Submitted Time Cards
Review time cards in live time before pushing them to payroll and your billing system. No more manual work in calculating how much an employee earned. Janitorial Manager’s customers can see and edit submitted time cards to ensure consistency. If you don’t want to log into the system, you can export the current time sheets to do any immediate cleaning.
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Other Features Include:
InspectionsCustomized inspections can be filled out in the field. Administrators can make sure inspections meet company standards.
Client PortalAllows direct communication between you and your clients. This feature allows you to use your own branding and keep in contact with your customers.
Employee TrackingAllows administrators to track employee performance and attendance. You can also take a detailed look at employee performance over the year.
Work OrdersCreate, track, and manage work orders. You can filter orders by quoted, scheduled, and completed. This helps better manage a job’s ROI.
“Our franchise has used multiple different software scheduling programs in the past. We’ve been searching for something that was easy to use and practical. When we did the free demo with Janitorial Manager, we know our search was over. It was very easy to populate our information and get up and running in no time. Our scheduling issues are a thing of the past. Our business has tripled in the time we started using Janitorial Manager! I can’t imagine not using this awesome tool as our go-to daily software. From schedules, budgets, work orders, employee and client information, it’s all there. If you aren’t using Janitorial Manager right now, you’re really missing out!” Kevin J. McAdoo