Client and Location Messaging With Janitorial Manager
The Client and Location Messaging feature in Janitorial Manager allows managers and key personnel of cleaning organizations to keep in communication with staff and even give the ability for clients to chat with their cleaning team. JM Connect helps your cleaning team stay organized and efficient with their time!
Keep & Track Location Messages To Reference From Any Phone At Any Time
See What’s Going On At Each Location And Allow Clients To Contact You – At Any Time!
Client Messaging
At Janitorial Manager, we feel strongly about keeping your customers involved in your cleaning operation. This great communication can help keep both the individuals you service, you, and your team in the loop with issues or feedback that occur at the location. Our messaging app gives direct access from the user to the cleaning team in case of an issue, emergency, or even simply a change of instructions. Each message is stored in the user’s file to help keep track of past conversations you have had with them
Location Based Messaging
Location messaging is vital to keeping cleaning teams up to date with each location. This feature allows managers and cleaning staff to communicate in an organized fashion rather than via SMS text message or even take the place of keeping a notebook at the location which can sometimes be lost. The Location Messaging feature also stores chat history in the file of the location as a reference point for management to see what was discussed or fixed at a location if you have to look back following an issue or event. With location messaging intact, facilities communication is easier than ever.
Share Images
Currently, cleaning teams can struggle with discussing issues in a location as they come across them. The image capture function of our messaging app makes this a breeze, and is so easy to use too! Simply be in the Location message or a chat with a manager and point and click. Each image is also stored in the location database in Janitorial Manager to reference at a later date if needed. This organization of content helps management keep better track of each location to make sure it is being cleaned properly but also allows them to be able to coach employees and facilitate communication.
Instructions
Keeping cleaning instructions organized and discussing issues in a location with your team can sometimes be difficult but that confusion ends with JM Connect. In Location-based cleaning instructions now are linked with specific locations to help stay as organized as possible. These instructions can also be bilingual to help cleaning teams who prefer to use another language other than English. These instructions can only be edited by management and can be typed and linked using the browser version of Janitorial Manager.
Clock In & Clock Out Using Geo-Location
Janitorial Manager gives staff members the ability to clock in and out using geolocation. This feature will not allow the employee to check in or out unless they are within the geofence (set by the manager or owner of the company) of the location they are supposed to clean. This feature also gives the manager the ability to track employees’ travel time to each location on their schedule. If a staff member doesn’t have the ability to use their location setting on their phone, there is an option for a manual clock in and out.
Review Submitted Time Cards
Review time cards in live time before pushing them to payroll and your billing system. No more manual work in calculating how much an employee earned. Janitorial Manager’s customers can see and edit submitted time cards to ensure consistency. If you don’t want to log into the system, you can export the current time sheets to do any immediate cleaning.
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