Client and Location Messaging With Janitorial Manager

The Client and Location Messaging feature in Janitorial Manager allows managers and key personnel of cleaning organizations to keep in communication with staff and even give the ability for clients to chat with their cleaning team. JM Connect helps your cleaning team stay organized and efficient with their time!

Keep & Track Location Messages To Reference From Any Phone At Any Time

See What’s Going On At Each Location And Allow Clients To Contact You – At Any Time!

Client Messaging

At Janitorial Manager, we feel strongly about keeping your customers involved in your cleaning operation. This great communication can help keep both the individuals you service, you, and your team in the loop with issues or feedback that occur at the location. Our messaging app gives direct access from the user to the cleaning team in case of an issue, emergency, or even simply a change of instructions. Each message is stored in the user’s file to help keep track of past conversations you have had with them

Location Based Messaging

Location messaging is vital to keeping cleaning teams up to date with each location. This feature allows managers and cleaning staff to communicate in an organized fashion rather than via SMS text message or even take the place of keeping a notebook at the location which can sometimes be lost. The Location Messaging feature also stores chat history in the file of the location as a reference point for management to see what was discussed or fixed at a location if you have to look back following an issue or event. With location messaging intact, facilities communication is easier than ever.

Share Images

Currently, cleaning teams can struggle with discussing issues in a location as they come across them. The image capture function of our messaging app makes this a breeze, and is so easy to use too! Simply be in the Location message or a chat with a manager and point and click. Each image is also stored in the location database in Janitorial Manager to reference at a later date if needed. This organization of content helps management keep better track of each location to make sure it is being cleaned properly but also allows them to be able to coach employees and facilitate communication. 



Keeping cleaning instructions organized and discussing issues in a location with your team can sometimes be difficult but that confusion ends with JM Connect. In Location-based cleaning instructions now are linked with specific locations to help stay as organized as possible. These instructions can also be bilingual to help cleaning teams who prefer to use another language other than English. These instructions can only be edited by management and can be typed and linked using the browser version of Janitorial Manager.

Clock In & Clock Out Using Geo-Location

Janitorial Manager gives staff members the ability to clock in and out using geolocation. This feature will not allow the employee to check in or out unless they are within the geofence (set by the manager or owner of the company) of the location they are supposed to clean. This feature also gives the manager the ability to track employees’ travel time to each location on their schedule. If a staff member doesn’t have the ability to use their location setting on their phone, there is an option for a manual clock in and out.

Review Submitted Time Cards

Review time cards in live time before pushing them to payroll and your billing system. No more manual work in calculating how much an employee earned. Janitorial Manager’s customers can see and edit submitted time cards to ensure consistency. If you don’t want to log into the system, you can export the current time sheets to do any immediate cleaning.

Join Our MANY Happy Customers

Kevin Scott - Office Pride of Rancho Cucamonga-San Bernardino

“I have tried many products on the market but JM provided the best solutions to run my entire business and the cost is extremely reasonable. I have built my company to run with no managers and only employ about 39 employees. One of my pain points is communication. JM helps me solve that issue with the Messenger app. I can keep tabs on employees and clients using this app. From inspections, to work orders, to inventory tracking, Janitorial Manager is a major key to the crazy growth I saw this year!”

Mike Toombs - Commercial Cleaning Services

The software has many features to help your business become more efficient and professional. I really can’t praise them enough. The JM team has been fabulous to work with. Every time I have a question they are quick to respond and always have the right answers.

Troy Hopkins - Office Pride, Author & Motivational Speaker

“Janitorial Manager changed the way I ran my company. Not only did it smooth my administrative duties, but it also saved me an entire administrative position. The best think about Janitorial Manager is you can track your Profit/Loss by the customer, including labor, paper, and supplies. WOW, what difference to see what customers are making you money, and which ones are actually losing you money! I reduced expenses by over $3,000 a month. I HIGHLY recommend this program!”

Nicky Havican - Nicky's Professional Cleaning

“The geo-tracking and clocking options are great! The payroll reports are very easy to pull and save. Accommodating and great customer support!!! Both of the reps that I worked with were very professional and knowledgeable! They went out of their way to help when needed, even after hours! Above and beyond customer support!!!”

Kathy Riley - Professional Maintenance

“I like JM for its ease of use. Comprehensive client information at your fingertips. Ongoing friendly and professional service in any situation. Continued education and development on special request with no hesitation. It has allowed for much better communication supervisor and account activity. No show alerts are awesome best and easiest to set we have ever seen 25 yrs! The best customer service! Our employee’s upper 70’s and below are using this program with ease.”

Dave Betty - Office Pride of Nashua-Lowell

“This is the best overall software for janitorial service providers. I like how all customer and employee info is kept in one place and we can log all customer communication, as well as all things related to employees, like, reviews, pay increases, attendance, etc. The best thing about JM is the fact that they listen to user feedback and act on it. This is important from a user point of view because, with each update or release as they call it, the software gets better and better.”

Richard Martin - Red Clay Consolidated School District

“JM is the management solution for tomorrow. The ability to conduct consistent oversight and the ability to quantify performance has been crucial. Sometimes the product does lack some functionality but customer support is top-notch and the cost fit our budget.”

Brittany Hampton - Boston Building Maintenance

I love that it captured everything we had been doing on an excel template in a fast, user-friendly app allowing us to maximize productivity and track efficiency. Allows for multiple users and customers to be added thereby growing with our business. Janitorial Manager’s customer service is the best around! This app is everything we have wanted and needed as a janitorial tool.

Mark Eckels - Office Pride of Dover-Felton

“Janitorial Manager has a lot of great benefits. Great use of time with all of our staff. Communication is great and allows each team member to be on the same page.”

Charlotte B. - Inventory Specialist

“I love working with Janitorial Manager!! I like the fact that I can enter in the Supply Order Forms, and all my information sections are covered. who’s making the delivery- what’s supplies will be delivered to the site- where the supplies will be delivered to. Also Work Orders- makes it so easy to keep records of all work performed. This is a very excellent way of keeping records for any task!!! I love the fact that they work hard to make this site run effectively!! Constantly striving for ways of improving!!”