Rule #1: Be Prepared to Meet Expectations

Rule #1: Be Prepared to Meet Expectations

You’ve launched a cleaning business – Congratulations! By now, you’re aware that this venture is not for the faint of heart. The late nights, difficult customers and keeping up with the physical demands of the cleaning work itself; you have definitely stepped in it...
It’s Always The Little Things!

It’s Always The Little Things!

Once you’ve owned a cleaning company you’ll never see the world the same way again. Seven years after selling my company and getting out of the cleaning business, I still can’t stop critiquing other’s work, or the lack there of. Everywhere I...
My life is a pile of potatoes

My life is a pile of potatoes

“Peel one potato at a time.” That’s what my grandfather used to tell me. It’s some of the best advice I’ve ever received, or at least the advice I reference most often. As Grandpa used to tell the story, he signed up for the Navy at the...
Efficient Systems…Yeah, That’s Important!

Efficient Systems…Yeah, That’s Important!

I once had an employee who cleaned a large office building for me. She was a good employee; very reliable, trustworthy and thorough. Oddly though she consistently seemed to take far too long to complete the job. At first I overlooked it because the client was happy...