Disability inclusion in the workplace isn’t just a feel-good policy. There are real benefits to both employers and employees. The janitorial business is competitive, and every move you make is measured. You look at the ROI, the potential for new clients, what a...
Statistics That Matter in This Article: Buddy punching costs employers an average of 2.2% of their total payroll. 55% of commercial cleaning businesses lose business every year because of lack of service or non-performance. Manual timesheets have an error rate of...
Your janitorial liability insurance covers a lot of ground, but it doesn’t cover everything. Janitorial liability insurance isn’t really a topic of debate. Even if your locality doesn’t require it (and many do), your clients will want proof of...
Does your janitorial survey ask the right questions in the right way? If not, you could be missing valuable information about your work. Your best source of new revenue is from the clients you already have. There are plenty of ways to keep those clients on your...
Learn how to overcome language barriers in the workplace and maintain the excellent and safe service your customers expect. Language barriers in the workplace can be a benefit to your business. That might seem like a nonsensical statement at first. After all, you...
Is it time to move on, but you aren’t sure how to fire a cleaning client without making trouble for yourself? It can be tricky, but you can do it. One thing we think about a lot in the janitorial profession is how to bring in new clients and how to keep the...
