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Why Data Protection is Important for Cleaning Businesses

Why Data Protection is Important for Cleaning Businesses

It’s easy to understand why data protection is important for banks or hospitals, but it’s crucial for cleaning businesses, too.  There’s no question why data protection is important for some businesses. Credit card companies hold a lot of personal...
How to Make a Better Cleaning Proposal with Janitorial Software

How to Make a Better Cleaning Proposal with Janitorial Software

If your cleaning proposal template isn’t doing the job, it’s time to tidy it up with janitorial software.  The bidding process can be a strange animal. You may need to do your walkthrough with competing companies. Potential clients may decide to add...
How to Improve Cross-Selling Cleaning Services

How to Improve Cross-Selling Cleaning Services

There’s easy money to be made once you learn how to improve cross-selling for your commercial cleaning company. The idea of easy money and running a business might not seem like they go together. We all know how much work it takes to keep a cleaning company...
9 Staff Appreciation Ideas to Keep Your Cleaning Crew Happy

9 Staff Appreciation Ideas to Keep Your Cleaning Crew Happy

A happy team leads to happy customers, and these staff appreciation ideas are sure to keep your cleaning crew satisfied. You’ve undoubtedly heard that a good way to keep your customers satisfied is to make sure your team feels valued. Certainly, if you’ve...
How to Respond to Bad Customer Feedback Post-Cleaning Inspection

How to Respond to Bad Customer Feedback Post-Cleaning Inspection

There is a right way and a wrong way to respond to bad customer feedback. Here are the steps you can take to choose the right way. If you run a business of any kind, bad customer feedback comes with the job. From restaurants to commercial cleaning to auto repair,...
7 of the Most Important BSC Customer Service Skills to Master

7 of the Most Important BSC Customer Service Skills to Master

Your BSC customer service skills are the key to success. Here are 7 of the most essential for anyone in the industry. Have you heard the story about the building service contractor who couldn’t keep clients? The company’s work was impeccable. Every task...