by Archie Heinl | Jun 8, 2022 | Business
It’s easy to understand why data protection is important for banks or hospitals, but it’s crucial for cleaning businesses, too. There’s no question why data protection is important for some businesses. Credit card companies hold a lot of personal...
by Archie Heinl | Jun 6, 2022 | Business
If your cleaning proposal template isn’t doing the job, it’s time to tidy it up with janitorial software. The bidding process can be a strange animal. You may need to do your walkthrough with competing companies. Potential clients may decide to add...
by Archie Heinl | May 30, 2022 | Business
There’s easy money to be made once you learn how to improve cross-selling for your commercial cleaning company. The idea of easy money and running a business might not seem like they go together. We all know how much work it takes to keep a cleaning company...
by Archie Heinl | May 23, 2022 | Business
A happy team leads to happy customers, and these staff appreciation ideas are sure to keep your cleaning crew satisfied. You’ve undoubtedly heard that a good way to keep your customers satisfied is to make sure your team feels valued. Certainly, if you’ve...
by Archie Heinl | May 9, 2022 | Business
There is a right way and a wrong way to respond to bad customer feedback. Here are the steps you can take to choose the right way. If you run a business of any kind, bad customer feedback comes with the job. From restaurants to commercial cleaning to auto repair,...
by Archie Heinl | May 4, 2022 | Business
Your BSC customer service skills are the key to success. Here are 7 of the most essential for anyone in the industry. Have you heard the story about the building service contractor who couldn’t keep clients? The company’s work was impeccable. Every task...