“This call may be recorded for quality and training purposes…” By now, we’re accustomed to hearing this phrase prior to customer service calls. We realize that this means if something goes wrong during our call, there is documentation of the problem. We agree to allow...
Save time, money, effort and maybe a tree or two! According to The Paperless Project, the average U.S. office employee uses up about 10,000 sheets of paper each year. Almost half of them end up in the trash the same day they are printed off! Looking around your...
So after much deliberation and consideration, you bit the bullet and invested in janitorial software for your commercial cleaning company. You made the right decision! This type of software will not only enhance organization for you and your employees, but it will...
One of the most essential traits of a well-oiled commercial cleaning business is a high-quality team of employees. However, according to a recent survey from Procter & Gamble Professional, keeping these employees on-board was listed as one of the most significant...
You’ve probably already noticed, but in the commercial cleaning industry, business as usual isn’t so ‘usual’ anymore. The friendly, face-to-face, handshake agreement system for cleaning contracts has become – slowly, but surely – replaced by expectations for a more...
The rule of thumb when crossing an intersection, is to “look left, look right and look left again.” This precaution of double checking ensures that you are fully aware of what’s coming before it hits you square on, potentially causing severe damage to you, your...
