The Business of Cleaning

A cleaning industry podcast focused on helping connect you to other professionals in the industry as well as provide educational recourses for you to better manage your cleaning operations.

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About The Business of Cleaning

The Business of Cleaning is a collection of great cleaning professionals that you may not have had the privilege of listening to yet and a set of topics picked to help you grow and strengthen your cleaning knowledge. Since there’s no right answer to success, we’re building a tool kit filled with knowledge and expertise.

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Featured Guest(s):

Mark Anderson

President - The Profit Growth Initiative

Mark Anderson entered the commercial cleaning industry at 17 years old, accumulating over 50 years of experience in the field. He took a loan from his father’s bank to start his first cleaning company. Mark patiently built his client list and reputation. After six years of hard work, his cleaning company earned over one million dollars. He eventually sold his last cleaning operation for around $15 million. Currently, Mark is collaborating with his son Darrel on their newest project, The Profit Growth Initiative. He resides in Washington with his wife.

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Latest Episode

Episode 64

Recent Episodes

Improve Customer Retention Through Effective Communication With Corinne Zudonyi

Improve Customer Retention Through Effective Communication with Corinne Zudonyi

by Halie Morris | Sep 21, 2021 | Podcast, Business, Franchise, Marketing, Operations, Tech

When it comes to communicating the latest processes, keeping up to date with the news, and maintaining open lines of communication, CleanLink.com knows what they’re doing. So we sat down with Editor-in-Chief, Corinne Zudonyi, to talk about how...

Continuous Process Improvements Help Meet Increasing Cleaning Standards At The University Of Toledo

Continuous Process Improvements Help Meet Increasing Cleaning Standards at the University of Toledo

by Halie Morris | Aug 17, 2021 | Podcast, Operations, Quality Control

Between high standards and the difficulties caused by the pandemic, cleaning companies have had to learn the true meaning of change. We sat down with the University of Toledo’s custodial team to talk about how they’re working hard to meet new...

Make Great Company Culture A Part Of Your Strategy With Jenean Perelstein

Make Great Company Culture a Part of Your Strategy with Jenean Perelstein

by Halie Morris | Jul 20, 2021 | Podcast, Business, Franchise, Operations

Have you thought about how your culture impacts your business’s success? More than likely you’ve heard many people stress culture and you’ve probably even done so yourself, but what are you really doing to ensure that you have a positive...

What Our Guests Are Saying

A Great Experience!

Being a guest on The Business of Cleaning Podcast was an enjoyable experience. Tim Clagg was friendly and made me feel at ease throughout the interview. Tim’s questions were thoughtful and engaging, allowing me to share my insights and experiences comfortably.

Tim’s genuine interest in the topic and my perspective added an authentic touch to the episode, making it enjoyable for myself and the listeners.

I would certainly be a guest again and recommend The Business of Cleaning Podcast to others looking for an opportunity to share their insights and stories!

– Edwin Eaton | iPro Building Services

“Tim and the team have been an absolute delight to work with. As their guest, the entire experience has been extremely enjoyable and simplistic. I’d highly recommend for anyone to join them for their podcast.

– Brant Insero | Senior Director of Education at the International Sanitary Supply Association (ISSA)

Want to Be a Guest?

Come Onto The Show

Questions? Send Us An Email

marketing@doubleasolutions.net

Previous Episodes:

Season 1: Change Management

Amanda Villarreal

Episode 1: Change How You React and It Will Change Your Business

Amanda Villarreal – Co-founder & Managing Member at PLEX Capital

Trent Peterson E1598464956713

Episode 2: Changing Internal Processes and Documentation For Your Cleaning Operation

Trent Peterson – Sales Team Lead at Janitorial Manager

Ron Segura

Episode 3: Changing Internal Communication To Build A Stronger Business

Ron Segura – Owner of Segura and Associates

Milo George E1599581490192

Episode 4: How To Handle The Changing Needs Of Customers?

Milo George – CEO at TurfTecs

Mervin Brewer

Episode 5: How To Manage School Custodial Care In A Changing Environment?

Mervin Brewer – Assistant Custodial Manager at Salt Lake City School District

Troy Hopkins

Episode 6: How to Increase Employee Retention Through Your Hiring Process

Troy Hopkins – Area Developer & Coach at Office Pride

Episode 7: How Distributors Shift Their Marketing Strategy to Meet New Demand

Tina Saunders – Director of Marketing and eCommerce at Nichols Paper

Episode 8: Pandemic Pivot: Trade Show Events to Health and Safety Protection

Aaron Churchill – President at 2-Scale

Jason Johnson Premier Janitorial Services

Episode 9: How to Change Company Culture to Increase Business and Drive Productivity

Jason Johnson – Owner of Premier Janitorial Services

Episode 10: How to Utilize the Change Cycle to Elevate Your Cleaning Operations

Brandon Baswell – Campus Services Manager at Michigan State University

Kathy Riley

Episode 11: How Changing Your Leadership Approach Can Help You Work Smarter Not Harder

Kathy Riley – Vice President of Professional Maintenance

Episode 12: 5 Steps To Provide Max Defense Protection To Your Clients Facilities

Guy Harris – Certified Maintenance Services, Creative and Executive Director at Max Defense

Episode 13: Virtual or In-Person: How To Find Value In Trade Shows

Sam Riegsecker – Marketing Operations Manager at Double A Solutions

Episode 14: Implementing Technology: The Real Way To Elevate the Craft of Cleaning

Sam Riegsecker – Marketing Operations Manager at Double A Solutions

Episode 15: The Key Ingredients to an Inclusive Work Environment

Eva Kretschmar – Owner of RBG Janitorial

Season 1.5: Retention and Engagement

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Episode 1: Open Communication Encourages Growth

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Episode 2: Prioritize Your Employees and They Will Prioritize You

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Episode 3: Aligning Your Core Values and Mission Statement

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Episode 4: Invest in Growth

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Episode 5: Improve Your Leadership Approach

Season 2: Continuous Connections

Todd Hopkins

Episode 1: Why Work With A Cleaning Franchise Company

Todd Hopkins – Founder and CEO of Office Pride Commercial Cleaning Services

Episode 2: How to Improve Your Remote Hiring Process

Jamie Rofkar, SHRM-CP – HR Generalist for Double A Solutions

Todd Hopkins

Episode 3: Why Industry Groups Are Important For Growth

Todd Hopkins – President of BSCAI

Ralph Peterson

Episode 4: Improve Your Management Approach

Ralph Peterson – Owner of Ralph Peterson Management Services

Episode 5: Make Facebook Groups a Resource for Your Business

Sam Riegsecker – Marketing Operations Manager at Double A Solutions

Episode 6: 5 Ways to Generate New Business

Sam Riegsecker – Marketing Operations Manager at Double A Solutions

Episode 7: Use Great Leadership to Strengthen Your Brand and Grow

Todd Hendricks Jr. – President of Pioneer Industrial Systems

Episode 8: Why Strategy Matters More Than Ever When Building a Plan to Thrive

Eric Kurjan – President of Six Disciplines Consulting Services

Amanda Villarreal

Episode 9: Why You Should Keep Networking as a Business Owner

Amanda Villarreal – Co-Founder & Managing Member at PLEX Capital

Jill Kegler 1

Episode 10: Is Your Business Volunteering? Benefits of Giving Back

Jill Kellermeyer-Kegler – Director of Business Development for Janitorial Manager.

Episode 11: Making an Impact: Is Your Business Cleaning for a Reason?

Debbie Sardone – Founder of Cleaning For A Reason (an ISSA Charities program)

Episode 12: Make Your Business Known with a Good Marketing Strategy

Sam Riegsecker – Marketing Operations Manager at Janitorial Manager

Season 2.5: Building Great Leadership

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Episode 1: Building Great Leadership: Establishing Your Purpose

Mike Derryberry – Owner and Chief Visionary Officer for Compass Cleaning Solutions

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Episode 2: Building Great Leadership: They’re Made, Not Born

Mike Derryberry – Owner and Chief Visionary Officer for Compass Cleaning Solutions

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Episode 3: Building Great Leadership: Using Delegation to Create Growth

Mike Derryberry – Owner and Chief Visionary Officer for Compass Cleaning Solutions

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Episode 4: Building Great Leadership: Using Change as an Opportunity

Mike Derryberry – Owner and Chief Visionary Officer for Compass Cleaning Solutions

The Business of Cleaning Podcast

Thumbnail Jason Morris

Episode 40: Improve Your Employee Retention with Jason Morris

Jason Morris – Executive Director of HR at Owens Community College

Dan Schmidt And Zac Miner E1623686276885

Episode 41: Rethink Your Cleaning Solutions with Dan Schmidt and Zac Miner

Dan Schmidt is Co-Founder of Ageless Global, the company that created the EZ Safer Surface Cleaner and Zac Miner is their VP of Sales

Jenean Perelstein

Episode 42: Make Great Company Culture a Part of Your Strategy

Jenean Perelstein – CEO of Alchemie Academy

An additional resource for our listeners and readers is called 10 Productivity Traps.

2020 Outstanding Employees 1

Episode 43: Continuous Process Improvements Help Meet Increasing Cleaning Standards at the University of Toledo

Maggie Garcia, the Director of Central Services at the University of Toledo, and Candace Huner, a Custodial Manager in charge of quality assurance at UT, joined us to talk about their process improvement efforts on Campus.

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Episode 44: Improve Customer Retention Through Effective Communication

Corinne Zudonyi is the Editor-in-Chief of CleanLink.com, Contracting Profits magazine, Facility Cleaning Decisions magazine, and Sanitary Maintenance magazine

Nsa Team Photo 2 1

Episode 45: Purchasing Groups: NSA Breaks Down Why You Should Join a GPO

NSA President, Michael Conrad, with input from Debbie Wakefield, the Director of Member Services, and Ryan LeMire, the Director of Business Development.

Episode 46: Employee Retention in a Difficult Employment Market

Terell Weg – CEO of MSNW Group

Episode 47: Janitorial Manager Looks Back at ISSA 2021

Archie Heinl – President of Janitorial Manager

Episode 48: How to Utilize LinkedIn for your Jan-San Business

Justin Clark – VP of Sales at Kelsan

Episode 49: Educate, Train, and Certify Cleaning Excellence

Mark Warner – National Sales Manager for the Bullen Companies, Education Manager for ISSA’s Cleaning Management Institute.

Episode 50: Clean Up Your Marketing: Getting Started

Stacy Tennyson – Inside Sales at Janitorial Manager

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Episode 51: Addressing Employee Retention

Ben Walker – Director of Consulting at ManageMen

Episode 52: Easy to Implement Habits for Data Security

Oliver Greive – Experience Designer and Research Strategy

Episode 53: Why Leadership is Actually the Key to Employee Retention

Mike Sawchuk – Sawchuk Consulting

Episode 54: Change in the Workplace: 9 Important Steps to Obtaining a Positive Outcome

Jared Loar – Account Manager for Janitorial Manager

Episode 55: The Ins and Outs of Payroll

Mark Miller – Founder of Payroll Select Services LLC

Episode 56: The Janitorial Manager Story

Archie Heinl – President of Janitorial Manager

Episode 57: Inside the Kennedy Collective: Creating Opportunities in the Commercial Cleaning Industry

Valerie Reyher – VP of Workforce Development and Social Enterprise, The Kennedy Collective.

Edwin Eaton

Episode 58: Building Company Culture Vital to Retention Success

Edwin Eaton – Co-Owner – iPro Building Services

Scott Prather Hs Jm Podcast

Episode 59: Building a Sustainable Future: Betco’s EnviroZyme Probiotic Solutions Lead the Way

Scott Prather – Senior Regional Manager for BETCO Corporation

Episode 60: Creating & Living the Lifestyle You Desire as a Commercial Cleaning Business Owner

Ken Carfagno – Owner of Carfagno Commercial Cleaning

Episode 61: Investing in Success: The Impact of Training in Commercial Cleaning

Brant Insero – Senior Director of Education at the International Sanitary Supply Association (ISSA)

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